CUSTOMER RELATIONSHIP MANAGEMENT
Customer Relationship Management (CRM) in a very broad way can be defined as the efforts made towards creating, developing, and maintaining a healthy and long-lasting relationship with the customers using technology. This tutorial is an introductory guide to CRM that touches upon various topics such as understanding 21st century customers and managing them, building value for them, CRM software, and future trends in CRM
Who Should Join ?
We assume the students should have a basic understanding This course is prepared for beginners to help them understand the basics of Customer Relationship Management. It will be quite a useful learning material for all those readers who want to make a career in management and professionals who interact with customers as the face of their companies.
Training Mode
Instructor Led Class
Instructor Led Online
Onsite Corporate
Please feel free to contact us if you have any more questions ?
Call - +91 9988115054 More Queries - hr@innovativetechin.com.